Friday, 24 November 2017

Our latest blog posts

OL is harnessing its technology to automate its own customer communications

 

Like many of today's businesses, Objectif Lune was founded before the digital era. Fast forward 20 years and we're using a host of systems, including systems we used from the start. Over the years, we introduced other systems and digital processes. As a result, we work in an environment in which the software, equipment and processes are not always compatible with one another. Many of our customers were facing the same situation, and the problem became fully apparent at OL when it came time to develop the e-commerce side of our business...

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How eBills and eInvoices improve the customer experience

Immediate benefits of using an electronic method to invoice clients (reduction of costs and increased operational efficiencies) are pretty obvious. However, not all businesses have adopted eBilling and eInvoicing and those that have, may not be using it to its full potential. So let’s consider what eBills means for businesses long term and how it affects the customer experience.

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Digitalize your accounts receivable: a must for 2018

Electronic billing is now part of everyday business. It is one of the steps in the digital transformation process. Even so, did you know that 90% of invoices around the world are still handled manually? Yet this figure is changing. Discover are all good reasons to seize the opportunity to digitalize your accounts receivable!

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Get the most out of your outbound mail

2017 is slowly coming to an end and you may already be thinking about your end-of-year customer communications. In order for your campaign to be successful, you must be well prepared! That's why we have put together a list for you with all of our articles, full of tips and tricks, to help you better organize your outgoing mail.

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Consumer Needs are Prompting the Digital Transformation of Banks

In the past few years, it has been observed that the digital transformation of banks is falling behind. In 2017, the situation has improved considerably, but the fact remains that only a third of banks have completed their digital transformation. Find out why banks are procrastinating in going digital!

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