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#17933 - 02/28/07 04:49 PM Printing the printer status page
mke_jim Offline
Junior Member

Registered: 10/03/06
Posts: 11
How do you print the printer status page.

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#17934 - 02/28/07 05:18 PM Re: Printing the printer status page
Anonymous
Unregistered


From PlanetPress, click on Tools, then Document management. From there, select the status page and send to the appropriate printer.

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#17935 - 03/01/07 11:06 AM Re: Printing the printer status page
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1279
Loc: montreal
Hi,

Please refer to the FAQ section under the Support tab on our website FAQ\'s .
You will find a detailed procedure on Status Pages.

Thanks
Cosimo

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#17936 - 03/01/07 11:37 AM Re: Printing the printer status page
mke_jim Offline
Junior Member

Registered: 10/03/06
Posts: 11
Cosimo,
I have my status page but I can't find and "id number." I tried the serial number, the magic number and an IP address - each with no success. As for your FAQ advice, I don't see any link there with "status page" on it.

Jim

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#17937 - 03/01/07 12:15 PM Re: Printing the printer status page
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1279
Loc: montreal
Hi,

I assume you want to activate your printer from the Web. Basically the ID string is on the bottom left side of the status page, going upwards. You should see "ID String:" followed by the string.

If you are still having problems, simply fax us the status page at 514-342-5294 Att: Activations.

Thanks
Cosimo

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#17938 - 03/01/07 12:34 PM Re: Printing the printer status page
mke_jim Offline
Junior Member

Registered: 10/03/06
Posts: 11
I am off to the fax machine.

Jim

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#17939 - 03/01/07 02:20 PM Re: Printing the printer status page
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1279
Loc: montreal
Hi,

Sorry for the confusion.
I did not realize that you are using Version 4.
With version 4, there is no ID string on the status page, therefore you need to fax it to us.

Thanks
Cosimo

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