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#23060 - 01/30/08 12:22 PM Re: Faxing postscript.
Phree Online   content
OL Expert

Registered: 09/26/02
Posts: 465
Loc: South Coast, UK
Hi Danny,

ok, back with it! I've managed to figure it out and is now working great...But it's only faxing page 1 of the pdf. I'm guessing this is due to "Page: 1" being specified in Settings of my picture? Trouble is, we will be faxing multi-page pdf's. Does this mean I need to add new pages to my PPDesign form and add a new image increasing the page by 1 in the Image Settings each time?

Thanks,
Neil.

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#23061 - 01/30/08 03:43 PM Re: Faxing postscript.
Anonymous
Unregistered


Hello Neil,

You will need to create a variable and use some PressTalk. You need to loop from 1 to PDFCOUNT and use the SHOWPDF command for each page.

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#23062 - 01/31/08 07:18 AM Re: Faxing postscript.
Phree Online   content
OL Expert

Registered: 09/26/02
Posts: 465
Loc: South Coast, UK
Hi Danny,

I've got a script (I think it's one of yours) but it's not displaying as I would expect. It's showing all the pages side by side (in PPDesign) rather than me clicking through the datapages as I would expect. I edited my Watch process to output as Image again and it's just creating blank pdf's.

In my datafile, the path & filename are on line 2 between columns 1 & 31.

Code:
Define(&y,integer,0)
for(&y,1,1,PDFPageCount(@(2,1,31)))
showpdf(@(2,1,31),&y,8.5,11)
showpage
endfor

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#23063 - 01/31/08 12:15 PM Re: Faxing postscript.
Anonymous
Unregistered


Hello Neil,

You can't really go by what the designer shows here. The pages in the designer should be side by side. 1 data page is creating multiple printed pages so that is why you see them side by side.

Is your watch machine and design machine one and the same?

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#23064 - 02/01/08 04:26 AM Re: Faxing postscript.
Phree Online   content
OL Expert

Registered: 09/26/02
Posts: 465
Loc: South Coast, UK
Hi Danny,

ok, I went with what you said and just tried changing my output back to Fax. A fax came through, but it was blank. So I then edited my process and branched off and created a pdf via Image as well. Oddly, the pdf gets created perfectly but the faxes are always 1 blank page. Here's the output from my Fax log:

Code:
==================================================
START: 2008/02/01 09:07:59
INFO : PlanetPress Fax v5.3.2.2477
INFO : Host: SVD-PLANETP02; User: op6ixpr
INFO : Serial number: UK00F-456071-7948; Activation code: 0000-456071-4CE7-493A-2474-73B0
INFO : Jaws driver loaded
INFO : PlanetPress Fax has started

DEBUG: Found 1 fax jobs waiting
INFO : Processing incoming job: job4E760A5.ps
DEBUG: Watch Process Name :  Neil TEST PDF to Fax
DEBUG: Rip job job4E760A5.ps to create PFI and TIF files
DEBUG: File C:\Program Files\PlanetPress Suite 5\PlanetPress Fax\In\job4E760A5.ps ripped successfully
DEBUG: Parsing PFI file C:\Program Files\PlanetPress Suite 5\PlanetPress Fax\Spool\job4E760A5.pfi...
DEBUG: Job contains 1 faxes
DEBUG: Concatenating TIFF files...
DEBUG: Sending jobs to Windows Fax Service...
DEBUG: Normalized number : 02397834111
DEBUG: Fax Informations : 
DEBUG: Removing PS and PFI file...
DEBUG: All done.
INFO : PlanetPress Fax has stopped
STOP : 2008/02/01 09:09:11
==================================================
Is the line "DEBUG: Removing PS and PFI file..." anything to worry about?

I have Design installed on several machines, but for this project I am using the same maching for Watch & Design.

Thanks Danny,

Neil.

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#23065 - 02/01/08 11:10 AM Re: Faxing postscript.
Anonymous
Unregistered


Those lines are nothing to worry about. On the fax output makes sure that you have optimized postscript / run locally selected. If run locally is not checked then the document won't be able to find the images.

I am also intrigued that you only get 1 faxed page, which leads me to believe that it is not seeing the PDF image at all.

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#23066 - 02/04/08 04:00 AM Re: Faxing postscript.
Phree Online   content
OL Expert

Registered: 09/26/02
Posts: 465
Loc: South Coast, UK
Hi Danny,

still no luck with this. If I send you my config, form and files, could you take a look at it? Or if I raise an issue, would you pick it up?

Thanks,
Neil.

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#23067 - 02/04/08 10:30 AM Re: Faxing postscript.
Anonymous
Unregistered


Hello Neil,

You can go ahead and open an issue but I actually don't work in the support group but one of our fantastic agents will get assigned to it. Please mention this post in your issue so that the technician assigned to it can come reference what was said here. (Also note, they can get a hold of me if need be).

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#23068 - 03/25/09 09:56 AM Re: Faxing postscript.
Adam Jones Offline
OL Newbie

Registered: 04/18/08
Posts: 6
Loc: Greenville, North Carolina, US
Was there any resolution to this problem? I'm having the same thing happen where PlanetPress Fax is only spitting out the image and not the PDF pages.

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#23069 - 03/26/09 07:49 PM Re: Faxing postscript.
Anonymous
Unregistered


Hi Adam,

I suggest you open a support call so we can help you troubleshoot your faxed output. We will have a better idea of the way you setup your form as well. Thanks.

Olivier

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