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#44503 - 07/31/13 02:12 PM Error converting file to postscript.
tsacg Offline
OL Guru

Registered: 02/19/03
Posts: 117
Loc: Florida
In design I created a form to print variable labels. It uses a virtual label that is printed Nup. Whenever I print the job to a "printer queue" it works fine. However when I send it through a "workflow printer queue" I get this error:

Internal Dynamic Process - 13:00:46
File captured : C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\17.tmp\job00ZLZ810M63JRD8BC0F62E.dat, size: 21770 bytes
Plugin Folder Capture completed successfully - 13:00:46
3 file(s) extracted successfully
Plugin Decompress file(s) completed successfully - 13:00:46
Plugin Load External File completed successfully - 13:00:46
JobInfo/Variable %{DynMode} is set to "True"
JobInfo/Variable %{DynPrinter} is set to "00ZAWIJ5MECPQ03"
JobInfo/Variable %{DynDocument} is set to "C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\17.tmp\All labels marked Large or Envelope.ptz"
JobInfo/Variable %{DynFromPage} is set to "1"
JobInfo/Variable %{DynToPage} is set to "1"
JobInfo/Variable %{DynNbrCopies} is set to "1"
JobInfo/Variable %{DynPrinterCentric} is set to "true"
JobInfo/Variable %{DynData} is set to "C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\17.tmp\Data.txt"
JobInfo/Variable %{DynMeta} is set to "C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\17.tmp\"
JobInfo/Variable %{DynFormat} is set to "ptz"
Plugin Set Job Infos and Variables completed successfully - 13:00:46
Plugin Load External File completed successfully - 13:00:46
Run embedded script...
Data file processed : job00ZLZ810M63JRD8BC0F62E.dat, size: 196863 bytes
Plugin Run Script completed successfully - 13:00:46
Dynamic printing call
Error converting "All labels marked Large or Envelope.ptk" to PostScript: Cannot open file C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\17.tmp\All labels marked Large or Envelope.ptk
Printer Queue Output: Printer Output Failed - 13:00:47
Internal Dynamic Process complete - 13:00:47


What could be causing this?
This is the only form we get the error on.

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#44505 - 07/31/13 02:40 PM Re: Error converting file to postscript. [Re: tsacg]
tsacg Offline
OL Guru

Registered: 02/19/03
Posts: 117
Loc: Florida
Also I have tried deleting everything one at a time in the document from style types to Conditions to text etc. Still get the error.

Thoughts?

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#44506 - 07/31/13 03:07 PM Re: Error converting file to postscript. [Re: tsacg]
tsacg Offline
OL Guru

Registered: 02/19/03
Posts: 117
Loc: Florida
I figured it out.

I had the document password protected. It was my first time password protecting a document. I would assume that the workflow LPR printer queue could not access the file due to the password.

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