Was it working before?
Is this a fresh installation of EnvelopeNOW?
What's the Windows OS Version?
Have you checked the Windows Event log?
Have MS Updates been installed since the last time it worked?
Have you tried on another PC?
Have you tried to perform a Repair of the installation?
Have you uninstalled/reinstalled?
Technical Product Manager
I don't want to achieve immortality through my work; I want to achieve immortality through not dying - Woody Allen