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#56499 - 11/13/18 09:20 AM Planet Press Workflow Not Creatng PDF Output
Dean Offline
OL Toddler

Registered: 04/11/13
Posts: 37
We are getting the following error:

"Error while executing Plugin: Could not connect to PlanetPress Alambic Server: Error Code 2: The system cannot find the file specified"

Can anyone help please?

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#56500 - 11/13/18 09:32 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 342
Loc: Québec, Canada
Is your PPMessenger service running?
Can you check if the ppalmbic.exe file is in the C:\Program Files (x86)\Common Files\Objectif Lune\PlanetPress Suite 7\PSRIP\

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#56501 - 11/13/18 09:54 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Dean Offline
OL Toddler

Registered: 04/11/13
Posts: 37
Thanks

Will do so now.

Best
Dean

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#56503 - 11/13/18 10:46 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Dean Offline
OL Toddler

Registered: 04/11/13
Posts: 37
Hi

The ppalmic.exe file is present thanks.

Best
Dean

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#56504 - 11/13/18 10:56 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 342
Loc: Québec, Canada
And is your PPMessenger service running?

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#56506 - 11/14/18 07:02 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Dean Offline
OL Toddler

Registered: 04/11/13
Posts: 37
Hi

Yes it is, but we seem to have made progress.

The service that is causing the problem now is whatever service picks up files. - The error I am getting is W1603 - Plugin Service failed.

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#56507 - 11/14/18 08:42 AM Re: Planet Press Workflow Not Creatng PDF Output [Re: Dean]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 342
Loc: Québec, Canada
Can you put a longer part of the log? This error is a generic one and could be produce by a number of plugins....

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