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#49138 - 08/27/14 04:15 PM installing PSMSuite 724 - Object already exists
altorffer Offline
OL Newbie

Registered: 08/27/14
Posts: 2
I can't install PSMSuite 724 on a Windows 8.1 - 64 bit computer with office 2013

I've installed the following software manually
- XML parser 40. SP3
- Visual C++ runtime (both 32 and 64 bit)
- Access database engine 2010 (64 bit)

After starting the PSMsuite setup three times a windows pops up with the message: Object already exists

- Visual C++ runtime installation has failed
- Visual C++ runtime (x64) could not be installed
- Access database engine could not be installed

I've removed all, but this makes no difference

Event viewer has the following error:
The description for Event ID 10015 from source MsiInstaller cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Product: PrintShop Mail Suite 7 -- Object already exists.

(NULL)
(NULL)
(NULL)
(NULL)
(NULL)

the message resource is present but the message is not found in the string/message table

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#49139 - 08/27/14 04:21 PM Re: installing PSMSuite 724 - Object already exists [Re: altorffer]
Tina Offline
OL Newbie

Registered: 12/15/10
Posts: 22
Loc: Chicago, IL USA
PSM v7.2.4 is not compatible with Windows 8

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#49140 - 08/27/14 04:27 PM Re: installing PSMSuite 724 - Object already exists [Re: altorffer]
altorffer Offline
OL Newbie

Registered: 08/27/14
Posts: 2
I've installed PSM 724 successfully on windows 8 32-bit computers

Is there a newer version of PSM available which is compatible with Windows 8?

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#49144 - 08/28/14 06:24 AM Re: installing PSMSuite 724 - Object already exists [Re: altorffer]
psedd Offline
OL User

Registered: 07/22/13
Posts: 100
Loc: Manchester
Officially there is no support. You can get it to work after a few workarounds. There is no release date tho that I'm aware off.




Edited by psedd (08/28/14 06:25 AM)
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