printing to Xerox DocuColor 7000 from PSM 5.2.2

Have been running PSM 5 since January 2006 on two Xerox DocuColor 2045s. PSM has worked perfectly for these since then.

Recently, our volume increased and we purchased a DocuColor 7000, which is faster and better quality.

But when I tried to print to it, it would not print properly on the 7000. I tried all the different print languages and it's still not working.

Help please!!!!

Hi Michael,

You mention:

What are the results when you print it on the 7000? What's incorrect?

If you select File/Print, and if do a Verify and Print, what are the warnings found if any?

Let me know.

Rina

I just talked to a Xerox tech and he showed me how to connect properly.

The first was to change my printing technology to optimized postscript in the preferences.

The next was to change my printer to the 7000 (which I did before).

And then in the print dialog box, make sure all the options at the bottom were unchecked. The one that was checked (custom cache size) was causing the problem.

As I type this, the printer is printing what I could not before.

YAY!!!

Thank you for reply regardless.

michael

Thank you for the feedback Michael.

Regards,

Rina