I am designing a check template in Planet Press De

Posted by: Dan H

I am designing a check template in Planet Press De - 06/25/19 03:36 PM

I am designing a check template in Planet Press Design 7. Randomly the entire workspace clears and shows a blank page. Happened after printing the template and again just now when aligning data. Closing and reopening the application and file does not resolve the issue. Please assist!
Posted by: Jean-C├ędric

Re: I am designing a check template in Planet Press De - 06/25/19 03:43 PM

I suggest opening a support ticket through our website. This way you can upload your form so a technician can try and reproduce it.
Posted by: Dan H

Re: I am designing a check template in Planet Press De - 06/26/19 12:43 PM

Turns out the signature image was corrupted and would cause all the data fields to randomly disappear. The support person was a huge help, thanks!