Log Report

Posted by: Wladson

Log Report - 06/28/18 10:16 AM

Hi, I have a process that creates and sends an indeterminate number of emails daily using the PP Image plugin. I would like to know at the end of the day how many emails were sent and how many gave an error (considering the universe of the red messages of the service console) so that I can resend the necessary emails. I tried to configure the "on error" tab but the error process is not initialized, as an example I generated the "socket error # 10060" error. Is there a way to get this information by plugin or should I then create a new process based on the log file generated in C: \ ProgramData \ Objectif Lune \ PlanetPress Suite 7 \ PlanetPress Image \ Log?

Posted by: Jean-C├ędric

Re: Log Report - 06/28/18 12:26 PM

In the case of PlanetPress Image software(PPImageSoft), the On Error would only be triggered if the error occurs in the PlanetPress Image plugin(PPImagePlug).

PPImageSoft runs asynchronously from Workflow. So the PPImagePlug only gives the job to PPImageSoft.

To trigger an Error Handler upon PPImageSoft, open the PPImageSoft and set the user you which to send an error message.

You will see option to attached the error logs and file in error.

Hope that helps.