L1007 Error while converting to PDF

Posted by: Duane Sellers

L1007 Error while converting to PDF - 07/17/20 09:20 PM

This is happening with one document. I can drop the text input into a folder just prior to the PDF creation step and the text document looks great and non corrupted, but once it moves to the Create PDF stage, this is the error.

REQST: PPImage Request - 18:59:57

INFO: Processing file C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Image\QueuedJobs\1A8B661.ps
DEBUG: Reading job options from input file
DEBUG: Watch Process Name : AF-Master
INFO: Starting conversion...
INFO: Initializing PlanetPress Alambic...
INFO: Distilling file to 825042-0_KENNEDY/JENKS _56.pdf...
DEBUG: %%[ Error: invalidfileaccess; OffendingCommand: file ]%%
DEBUG: Stack:
DEBUG: (w)
DEBUG: (C:\\ProgramData\\Objectif Lune\\PlanetPress Suite 7\\PlanetPress Image\\Spool\\1A8B661\\825042-0_KENNEDY/JENKS _56.pdi)
DEBUG: %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
DEBUG: %%[ Warning: PostScript error. No PDF file produced. ] %%
ERROR: I1007 : Error while converting to PDF : Error converting file: invalidfileaccess
ERROR: I1005 : Error while processing job; moving file to error folder: 1A8B661.ps
Posted by: Duane Sellers

Re: L1007 Error while converting to PDF - 07/18/20 08:48 AM

additional information. This only happens if i am using the Planet Press Image output object to do the PDF conversion. If i use the Create PDF action object, the PDF conversion is fine.
Posted by: Jean-C├ędric

Re: L1007 Error while converting to PDF - 07/20/20 08:12 AM

I would look at your filename...there is a forward slash in it.
Posted by: Duane Sellers

Re: L1007 Error while converting to PDF - 07/20/20 08:28 AM

Thanks Jean-Cedric!!! I totally overlooked that. I am pulling the file name as a couple of Data Location Variables. That happens to be the customers name in the database. Explains why it was only happening for this piece of data!
Appreciate the new set of eyes!