Xerox Alta Lin C8305 and PP7

Posted by: Martijn_NL

Xerox Alta Lin C8305 and PP7 - 03/05/19 05:19 AM

Hi all,

I.ve just started working at a new compagny and they have the PlanetPress suite 7.4 software. I've been playing with it a couple of days and i must say nice piece of software.

Now they have also orderd and installad a new printer a "Xerox Alta Link C8305" and want it to hook up with PP7.

I've been trying to get it working (i've got a HP printer working) but the printer just wont print.

Can you tell me if it's compatible with PP7?

Regards
Posted by: RobertOtis

Re: Xerox Alta Lin C8305 and PP7 - 03/05/19 09:30 AM

Hi Martin NL,

I suggest you to open a support call here or you call us 1866-348-5863.
Posted by: Jean-Cédric

Re: Xerox Alta Lin C8305 and PP7 - 03/05/19 11:22 AM

Are you able to print to it, from another application, using a Postscript driver?

When you try printing, does the printer "blink" showing that something is received?

Can you go on the printer options and make sure that the Postscript error handler is turned on (when it is turned off, an error will simply not print anything, making it hard to figure out what the problem is). Now where is this option located, well that changes from printer to printer and the naming of the option as well.

Look for "Print PS error" or "Postscipt error handler" or anything that might sound like this.
Posted by: Jean-Cédric

Re: Xerox Alta Lin C8305 and PP7 - 03/05/19 11:30 AM

If you are using a Fiery controller in front of your printer, look at this Configuration document which explains how to setup your Fiery....page 20.