accents in database corrupting in PSM

Posted by: duncs25

accents in database corrupting in PSM - 02/19/15 10:37 AM

Hi I am having an issue with a database that is in 6 languages and when it pulls through to PSM some of the accents are corrupting.

for example one record has Cité but is coming out in PSM as CitÁ(copyright symbol)? I have tried various different fonts including calibri from the excel sheet?

Is there a fix to this?

thanks
Posted by: Raphael Lalonde Lefebvre

Re: accents in database corrupting in PSM - 02/26/15 10:58 AM

Hi duncs25,

Seeing as no one was able to assist you, I would suggest that you open a Technical Support issue if you still need help. Use this web page:

http://printshopmail.objectiflune.com/en/resources

To open a ticket, and a technician will contact you and provide further assistance.

Regards,
Raphaël Lalonde Lefebvre