ICC Profile

Posted by: JonasH

ICC Profile - 01/31/19 03:21 AM

We have a problem when we generate print files we get an unwanted ICC profiles (most "Profile from PostScript CSA") that wasn't in the file from the beginning. We have "Enable color management" turnd off in the settings. Can't find any reason for PSM to add an ICC profile in the settings. Can anyone help?
Posted by: Raphael Lalonde Lefebvre

Re: ICC Profile - 02/05/19 01:30 PM

Hi JonasH,

If you haven't already done so, I suggest that you call Technical Support, and have them assist you with this issue. You can call support at 1-866-348-5863, or go through the web site:

http://www.objectiflune.com/en/products#

Scroll down to PrintShop Mail, and select "Report an Issue".

Regards,
Raphaƫl Lalonde-Lefebvre