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#17408 - 08/12/04 12:22 PM Planet Press Fax Features
NSPI Offline
Junior Member

Registered: 08/12/04
Posts: 5
We have just upgraded our instance of Planet Press Fax from v3 to v4, our current realease is 4.0.42.1506.

Question:

How do we view faxes being sent by Planet Press in this version, we are using Windows Fax Service...should we be using WinFax Pro?

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#17409 - 08/13/04 11:45 AM Re: Planet Press Fax Features
Anonymous
Unregistered


Hello,

If you go to the control panel, and then into Fax you will have options that that will allow you to see faxes going through.

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#17410 - 08/13/04 01:55 PM Re: Planet Press Fax Features
NSPI Offline
Junior Member

Registered: 08/12/04
Posts: 5
I see this but there is no way to re-send failed faxes like in v3where there was a resubmit feature. How do I re-send failed faxes or fix fax numbers in v4?

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#17411 - 08/13/04 02:20 PM Re: Planet Press Fax Features
Anonymous
Unregistered


Hello,

If you use Winfax Pro then it is more like Version 3 where winfax pro sends all the faxes. You can then manage them there.

If you use windows faxing and the number is wrong you have to fix the number and resend the job.

Currently resubmit is not available in PlanetPress Watch.

Fax numbers need to be fixed in the data itself.

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#17412 - 08/13/04 03:15 PM Re: Planet Press Fax Features
NSPI Offline
Junior Member

Registered: 08/12/04
Posts: 5
Do I have access to WinFax Pro with my Planet Press Fax software license or do I have to buy it separately?

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#17413 - 08/13/04 03:16 PM Re: Planet Press Fax Features
Anonymous
Unregistered


It ships with PlanetPress Fax 4.

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#17414 - 08/18/04 12:47 PM Re: Planet Press Fax Features
NSPI Offline
Junior Member

Registered: 08/12/04
Posts: 5
Do you have a list of Fax cards that it supports, we have a BrookTrout TruFax. Also we use Windows Server 2003, does it support this OS?

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