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#17892 - 04/25/05 02:28 PM Update Manager Error -2147166892
Ken Stulce Offline
OL Expert

Registered: 07/06/01
Posts: 451
Loc: St. Louis, MO
Hello OL,

I saw today that the version 4.2 update was available, but when trying to update with the manager I receive the Error "-2147166892". I have also tried to update with the "Check for Updates" link under the Help Menu, but received a 404 error.

Is the update not 100% available yet?

Thanks,
_________________________
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Ken Stulce
Manager of Application Development
Essex Industries, Inc.
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#17893 - 04/26/05 10:04 AM Re: Update Manager Error -2147166892
Anonymous
Unregistered


Hi KStulce, I have just spoken with the Quality Insurance department and they told me that the update is fully available on the web. Please try to update again using any of the two update options. If it still doesn't work, you may have to uninstall your current PlanetPress suite and then start with a fresh installation.

You could also open an issue by phone or by the web. Then we will be able to look at your update problem.

Thank you for your interest in PlanetPress suite.

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#17894 - 04/27/05 11:33 AM Re: Update Manager Error -2147166892
Ken Stulce Offline
OL Expert

Registered: 07/06/01
Posts: 451
Loc: St. Louis, MO
I was able to download the updates. The server must have busy the other day when I was originally trying.

Thanks for your help.
_________________________
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Ken Stulce
Manager of Application Development
Essex Industries, Inc.
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#17895 - 04/29/05 11:34 AM Re: Update Manager Error -2147166892
MarkH Offline
OL Expert

Registered: 05/05/03
Posts: 218
Loc: Hartford, Connecticut
Quote:
Originally posted by Wizard Merlin:
Please try to update again using any of the two update options.
I have PlanetPress 4 installed on a couple of machines. This morning the update manager informed me that Press 4.2 was available. However when I selected "check for updates" under Help, it said that no updates were available!

Update manager on my Watch server reported that there was an update for Search, but not for press. Once again, selecting "check for updates" from the help menu showed no updates available.

Also - if Press is rolling forward to version 4.2, I would expect that Watch will also be rolling forward. Is that correct? Would there be a problem runnin Press 4.2 and Watch 4.1.4.1599?

Thanks!
_________________________
Mark Hennessey
State of Connecticut/DSS

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#17896 - 04/29/05 12:38 PM Re: Update Manager Error -2147166892
MarkH Offline
OL Expert

Registered: 05/05/03
Posts: 218
Loc: Hartford, Connecticut
Please ignore my previous post...

The update manager on my watch server did indeed have the updates.... They were just hidden.

Ooops smile
_________________________
Mark Hennessey
State of Connecticut/DSS

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