When i try to print or do a preview i get the following error. I'm using Windows Server 2003 Standard Edition and PlanetPress version 4.0.44.1513

Crash Dump - Debt_Escrow_Letter_Test.pp4 - PlanetPress - Exception occurred on 2004/09/30 9:51:19 AM
-----------------------------------------------------------------------------------

Error message: No current font. #001

ExceptAddr: 0066058E
hInstance: 00400000
VirtAddress: 0025F58E

Unit:
Proc:
Line: 0

Call Stack:
[00660589]{PPress.exe }
[0060917F]{PPress.exe }
[006090FB]{PPress.exe }
[0061A078]{PPress.exe }
[005F90CA]{PPress.exe }
[0066971B]{PPress.exe }
[00919B62]{PPress.exe }
[00460B18]{PPress.exe }
[004639AB]{PPress.exe }
[00463AE3]{PPress.exe }
[004639AB]{PPress.exe }
[0042EDA4]{PPress.exe }
[00463A8F]{PPress.exe }
[004639AB]{PPress.exe }
[0042EDA4]{PPress.exe }
[009AA9AC]{PPress.exe }
[0042E11B]{PPress.exe }
[0072A620]{PPress.exe }

Does this happen with all forms? If you open PlanetPress, draw a box, try to print, do you get this problem?

I created a test form and was able to preview just fine. The other one that i get the error on contains about 4 font styles, arial and garamond fonts. Do you have any ideas? i don't want to have to re-create the whole form again! thanks for your help dleblanc!

Seems like a font problem, could be a corrupt font.

Please click on the create issue button on the top left of this page and create an issue and attach the form, I will try it here.

Make sure to include my name in your issue.

I'm trying to report the issue but i get the message:

It is impossible for us to process your issue at this moment. You are therefore invited to call (514) 875-5863 x651 to rectify the situation. Thank you for using our Technical Services!

I called that number and left a message for Natalie (i think that was her name)

She will contact you as soon as possible.

ok, dleblanc

I attached the pp4 file and a sample data file.

FYI: I did open this document on another development machine, a Windows XP SP2 machine and did NOT run into the same error.

2 things.

1 - WIndows XP Service pack 2 is not supported and there are known issues with it.

2 - This sounds like something is corrupt on that one machine. Have you tried uninstalling and reinstalling PlanetPress on that machine?

No, that will be my next step though. I'll keep you posted.

I can now print and preview, but still get the error when i send the file to PlanetPress Watch.