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#18485 - 05/04/06 04:23 AM Error while using StatusPageX program
JimmY@Planet Offline
Junior Member

Registered: 01/19/05
Posts: 5
Loc: Singapore
Hi,

I was trying to get my Printer (Lexmark T632) magic no. using StatusPageX.exe program. Whenever i execute the program, it will return an error message "Null Remote Address". What does that mean?

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#18486 - 05/04/06 02:43 PM Re: Error while using StatusPageX program
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1280
Loc: montreal
Hi,

Have you tried printing the Staus Page directly from PlanetPress?
If you tried it from PlanetPress and it doesn't work, verify that you have the latest version of the software and the latest printer's firmware.
If you still have problem, please "Report an Issue" and we will assist you internally.

Thanks
Cosimo
Team OL

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#18487 - 05/05/06 08:40 AM Re: Error while using StatusPageX program
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1280
Loc: montreal
Hi,

The reason you are getting this error is probably because there is no web connection or a firewall is preventing the application from printing the status page.
Therefore we have made a change to the StatusPageX.exe program on the web. It informs the end-user if no Web connection is available or if a firewall is preventing the application from downloading the latest version of the status page.

Thanks
Cosimo

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