Hello,

Does OL have a standard for the conversion settings of a PDF file they import? I am getting a ton of errors trying to import a PDF I created with the newest version of Adobe Acrobat.

This is the error:

Crash Dump - Test.pp5* - PlanetPress - Exception occurred on 2009/02/11 09:17:49
Version: 5.3.4.2644
-----------------------------------------------------------------------------------

Error message: PTK0172 : The PDF could not be read correctly: Access violation at address 0435ED7D in module 'PPress.exe'. Read of address 0000000C

ExceptAddr: 043B2C9A
hInstance: 04190000
VirtAddress: 00221C9A

Unit:
Proc:
Line: 0

Call Stack:
[043B2C95]{PPress.exe }
[0475C280]{PPress.exe }
[0475C4C5]{PPress.exe }
[041F2F83]{PPress.exe }
[041BE06C]{PPress.exe }
[041F25CF]{PPress.exe }
[041F28CE]{PPress.exe }
[041F2B42]{PPress.exe }
[041F2F83]{PPress.exe }
[041EEA37]{PPress.exe }
[042578A6]{PPress.exe }
[0454657D]{PPress.exe }
[041F00F0]{PPress.exe }
[041F2F83]{PPress.exe }
[041F30BB]{PPress.exe }
[041F2F83]{PPress.exe }
[041BE06C]{PPress.exe }
[041F3067]{PPress.exe }
[041F2F83]{PPress.exe }
[041BE06C]{PPress.exe }
[0421071B]{PPress.exe }
[045422DE]{PPress.exe }
[04736F26]{PPress.exe }
[04729A11]{PPress.exe }
[041F04A2]{PPress.exe }
[041F04DC]{PPress.exe }
[041EFD28]{PPress.exe }
[041F2E18]{PPress.exe }
[041BE06C]{PPress.exe }
[0421071B]{PPress.exe }
[04817675]{PPress.exe }

JoshJ,

PlanetPress 5 supports pdf version up to 1.5. The latest version of pdf isn't supported by PlanetPress 5, so you'll have to convert the pdf using distiller, and make it compatible with the lower version. 1.5 would probably work, but you could use 1.3 if you don't want to take chances. Pdf version(not the same as Acrobat version) can be set in the options of Distiller.

Regards,
Rapha

Thank you Rapha