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#22774 - 05/05/06 10:02 AM Image sent via email occasionally wrong fonts
cresch Offline
OL User

Registered: 04/10/02
Posts: 97
I'm running 5.2 at a customer site, and we're getting reports of instances where a document that is emailed to one of their customers comes across completely garbled (e.g. the form itself appears correct, and the output text appears in the proper locations on the form, but the actual output data is completely garbled (e.g. it appears to print random text instead of the actual data -- almost as if it's using some sort of text substitution or character mapping).

Based on the reports, this happens on a few messages a month....other files handled by the watch process are just fine, and there is nothing unusual about the data on this document.

Any thoughts?

#22775 - 05/09/06 07:58 AM Re: Image sent via email occasionally wrong fonts
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1282
Loc: montreal

It is best if this issue is handled internally.
Please click on "Report an Issue" and someone will contact you afterwards.