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#22939 - 01/17/08 04:19 PM Spoof Email
golfguy Offline
Junior Member

Registered: 05/21/02
Posts: 6
Loc: Salt Lake City
We are recieve the message when sending some email that the sender is spoofed

The error from image is as follows:

JOB: C:\Program Files\PlanetPress Suite 5\PlanetPress Image\In\job1A593ABF.ps
INFO : Processing file C:\Program Files\PlanetPress Suite 5\PlanetPress Image\In\job1A593ABF.ps
DEBUG: Reading job options from input file
DEBUG: Watch Process Name : ResendEmail
INFO : Starting conversion...
INFO : Initializing Jaws
INFO : To: 16012008.pdf
INFO : Ripping File...
INFO : Conversion successful
INFO : Starting SMTP email....
INFO : Sent to: xxxxxxxx@comcast.net
ERROR: I1024 : ERROR while sending mail : The sender is spoofed.

Any Ideas or help ???????

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#22940 - 01/18/08 09:27 AM Re: Spoof Email
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
golfguy,

Does your SMTP server changes the sender's address? And is this address fake? If that's the case, it could be why it's returning this error. Double-check that you're not changing the sender's address, or that this address is valid. Try using your real address or any valid ones, see if that works.

If nothing changes the sender's address, then maybe we'll need to connect to your machine to troubleshoot this problem further. In this case, I suggest you open a support issue. On our main web page, go to Services->Support->Report an Issue, and you'll be able to get assistance from one of our technicians.

Regards,
Rapha

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#22941 - 01/24/08 10:39 AM Re: Spoof Email
golfguy Offline
Junior Member

Registered: 05/21/02
Posts: 6
Loc: Salt Lake City
Thanks we are changing the address...

On the Spoofed Emails we will resend with our SMTP address.

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