IMPORTANT ANNOUNCEMENT

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#22960 - 07/30/08 04:52 PM Missing output file?
Jamie McDirmid Offline
Member

Registered: 11/01/02
Posts: 46
Loc: Jensen Distribution Services
PlanetPress Window shows everything worked correctly, but when I go to the output path where the file should be there aren't any files there.

Is there something obvious I am missing here? I've double and trippled checked the output path and it is correct. Where are the files going? Nowhere?

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#22961 - 07/30/08 04:57 PM Re: Missing output file?
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4956
Loc: Objectif Lune Montreal
Jamie,

Is the folder a shared folder? If so, then you need to use the UNC path format, not just a regular path. You also need to have Watch logged in with proper admin rights.

If you did that and it still doesn't work, then we'll need to take a look at your process and forms, so I'd suggest you open up a technical support issue. Go to our web page, and then to Services->Support->Report an Issue.

Regards,
Rapha

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#22962 - 07/30/08 06:07 PM Re: Missing output file?
Jamie McDirmid Offline
Member

Registered: 11/01/02
Posts: 46
Loc: Jensen Distribution Services
Hmmm, seems I was just running the file through debug mode within Watch, which doesn't seem to actually generate an output file?

Once I used the actual lpd queue it worked. Problem solved it seems.

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