PPD problem - Objectif Lune Tech Support Self Help

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#23714 - 08/28/06 02:30 PM PPD problem
pat-cam Junior Member Registered: 08/28/06 Posts: 7	I install a .ppd on my computer at this location for a report compilation. C:\Program Files\Common Files\Objectif Lune\PlanetPress Suite 5\PPD\HP_LaserJet_4000_Series.ppd Since then PlanetPress Suite is crashing when I want to open it. I think something is reletad to this installation. I tried to move the .ppd elsewhere, doesn't work. Here the log file for the error, help will be appreciated (sorry some french in the log) : Crash Dump - PlanetPress - Exception occurred on 2006/08/28 13:32:43 Version: 5.3.1.2324 ----------------------------------------------------------------------------------- Error message: Could not access printer information. Please reinstall the printer driver.: Error code 122: La zone de donn
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#23715 - 09/01/06 12:33 PM Re: PPD problem
Anonymous Unregistered	Hi Can you try this: Delete the .ppd file from this folder: Quote: C:\Program Files\Common Files\Objectif Lune\PlanetPress Suite 5\PPD\HP_LaserJet_4000_Series.ppd Add the .ppd in PlanetPress Let me know if it solved the problem. Thanks Maxime Team OL
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#23716 - 09/01/06 01:19 PM Re: PPD problem
pat-cam Junior Member Registered: 08/28/06 Posts: 7	Hi Maxime, I've already resolved my problem by desinstalling and reinstalling my default printer driver. The printer driver have been changed in the network here, and affect PlanetPress. Kind of weird because I could print Word document after the driver changed. Thanks for the help. pat-cam
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