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#23846 - 06/13/07 01:01 PM Upgrade Availability
BRWindus Offline
Junior Member

Registered: 05/20/02
Posts: 18
We have Care for Version 5 Watch & Image. Are we entitled to upgrade to Version 6 with no cost? If we upgrade from Watch V5 to Server V6, is there cost associated with that?

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#23847 - 06/13/07 02:09 PM Re: Upgrade Availability
maria Offline
OL User

Registered: 08/25/00
Posts: 80
Loc: Montreal, QC, Canada
Hello,
If you OL Care contract is valid, yes you are entitled to upgrade to version 6. There will be a roll-out period of the upgrades of approximately 90 days. If you wish to receive your upgrade serial numbers before this time, you may submit your request to customercare@ca.objectiflune.com.
In your email, include your customer number, your contract number, company name and complete contact information.

There is a cost associated with upgrading your PlanetPress Watch to PlanetPress Server. Please contact your reseller or your local Objectif Lune sales office for pricing information.
www.objectiflune.com/contact

Regards,
Maria

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