Anyone found a way round being able to print out from more than two trays.

We have a project that's printed on to a 3 part NCR set and is numbered, so, we'd like to be able to print it collated. i.e. top copy tray 1, middle copy tray 2, bottom copy tray 3. Hey presto....we don't then have to hand collate the 3 parts together.

Any bright spark got an idea ?

You should be able to see your trays & assign each of the 3 layouts to it's own tray.

* Mac 5 Window > Document Layout
* Win 6 Window > Layouts > select Layout # > Properties > Paper Tray

If you can not see the trays, then you may need to reinstall the ppd using the Adobe ppd installer.

Please contact support@printshopmail.com for further help.

Thanks, but we have a 6 page document that becomes 3 double sided pages within the 1 layout setup window. Each of the 6 pages is common numbered from a database. So.... 1 page top, 1 page middle, 1 page bottom copy. top tray, middle tray, bottom tray. We have 5 input trays in all so an option to use any combination in print setup would be helpful. Hope I've explained it a little better.

No problem.

Please contact support@printshopmail.com or 877-647-8715 x2 for setup assistance.

OK, Thanks. I assume that's 0877....

Just tried phoning and the number is not recognised. We are in the UK, is there a code we must use.
?

Sorry, I thought you were in the states.

Please use the link below for UK-EU support:

http://www.objectiflune.com/OL/en-CA/Services/Support/ReportIssue.aspxto

I am having the same issue printing to the Xerox Nuvera out of PrintShop Mail (most recent version). The tray selections are all generic, and when I try to assign the layouts based on color or type, they still all come out of one tray. I've contacted support, but have not received a response.

Hi usprepress,

Like we discussed by email I think the best thing will be to setup a remote session.

I am sorry that we were unable to connect today, but we will tomorrow.

Apart from choosing the tray in PrintShop Mail you can also access the advanced features of your print driver.

Go into the page setup of the layout you will be able to click on advanced on the bottom right and select the tray you want to print out of.

You can repeat that for each layout and it should work.

So let the driver handle the tray calls instead of PSM.

We will talk tomorrow and figure this issue out and I will come back here and update the post with the results for further references.

Regards,

Marc