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#24169 - 11/22/07 06:36 PM PSM6 does not start
Froudie Offline
Junior Member

Registered: 11/21/07
Posts: 3
Loc: Melbourne Australia
Having recently installed PSM 6.0 on a Windows XP (Professional) laptop which has just been completely rebuilt, PSM 6.0 will not open.
Any ideas on how to rectify?
By the way, prior to rebuilding this laptop PSM 4.0 and 5.0 worked successfully on this machine and I had the same error with PSM 6.0 as above.
_________________________
Andrew Froude

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#24170 - 11/22/07 07:06 PM Re: PSM6 does not start
Anonymous
Unregistered


Hi Froudie,
Have you considered uninstalling and reinstalling PSM 6 with the Anti Virus software disabled?
Also, What error do you get when you try to open PSM?
Thanks.

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#24171 - 11/22/07 07:16 PM Re: PSM6 does not start
Anonymous
Unregistered


Froudie,
a recent observation of mine could be somewhat similar, so here goes.
Try adding a windows printer queue that uses a simple PostScript driver (like HP laserjet 4000 ps) and make it the default printer queue, then try to start PSM 6.

Hope this helps

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#24172 - 11/22/07 09:42 PM Re: PSM6 does not start
Froudie Offline
Junior Member

Registered: 11/21/07
Posts: 3
Loc: Melbourne Australia
THANK YOU, you are a champion! I changed the default printer to Adobe PDF (as it was a PCL device) and it worked. I really appreciate your help!!! Have a great day, because I certainly will (now).
_________________________
Andrew Froude

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#24173 - 11/23/07 09:14 AM Re: PSM6 does not start
Anonymous
Unregistered


Happy to know it worked.

Regards

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