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#24222 - 05/22/08 10:26 AM problems with dongle
Irene Offline
Junior Member

Registered: 05/22/08
Posts: 1
Loc: University of Texas at Austin
Since upgrading to Printshop mail 6 my dongle is not recognized by my computer; I am using window XP. I am wondering if anyone out there had the same problem and what you did to correct the problem. Any suggestions would be appreciated.

#24223 - 05/22/08 10:33 AM Re: problems with dongle
Douglas Offline

Registered: 08/28/07
Posts: 35
Is the dongle recognized in vrs 5?

If yes, then you will need to re-enter the upgrade string in the Help > Activate Upgrade window.

Otherwise, please contact support at or 877-647-8715 x2.

They can help you.