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#24353 - 01/28/10 01:50 PM can't import Excel database files
dbryans Offline
Junior Member

Registered: 01/28/10
Posts: 2
Loc: Portland, Oregon
We are currently running 2 versions of PSM6...one 6.0 another 6.0.2. About a month ago, our systems were upgraded from MS Office 2000 to MS Office 2003. Now, the machine running 6.0.2 has no trouble opening Excel database files, but the machine running 6.0 cannot. When opening an Excel file we receive this message "Could not find installable ISAM." If we convert the Excel file to a .csv file it works fine. We'd rather avoid having to do the extra step and use the Excel file.

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#24354 - 01/28/10 02:19 PM Re: can't import Excel database files
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
dbryans,

It is possible that there were some issues with 6.0.0 that were ressolved in 6.0.2. If you install 6.0.2 instead of 6.0 on that machine, does it work?

That said, both versions are currently not up-to-date, as the latest version of 6 is 6.1.3. So it would be a good idea to upgrade both machines to 6.1.3.

Regards,
Rapha

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#24355 - 01/28/10 04:01 PM Re: can't import Excel database files
dbryans Offline
Junior Member

Registered: 01/28/10
Posts: 2
Loc: Portland, Oregon
How do I go about getting the .2 update? I uninstalled 6.0 and reinstalled it from the originally purchased CD.

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#24356 - 01/28/10 04:26 PM Re: can't import Excel database files
Anonymous
Unregistered


Versions 6.0.2, 6.1.3 and 7.0 are available on http://www.objectiflune.com/OL/en-CA/Download/Demo/PrintShopMail.aspx . Note that depending on if and when your maintenance agreement expired (OLCare), versions 6.1.3 and 7 may not be available... but I would suggest downloading them anyway, use the latest version, and if possible update to 7.

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