rendering engine encountered an error - Objectif Lune Tech Support Self Help

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#24954 - 07/17/08 06:13 AM rendering engine encountered an error
matth01 Junior Member Registered: 07/17/08 Posts: 1 Loc: Australia	Hi We have downloaded a trial of PrintShop Web. We have installed it and is working well. Our problem is when you go to view a soft proof. it errors and shows this error The rendering engine encountered an error. on the client system we are trialing this from it has Adobe Acrobat 8.1 Professional installed. I have also tried a client machine which has Adobe Acrobat 7 Standard installed and we are getting the same error when trying to view a soft proof. How do we go about fixing this issue. Thanks Matthew
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#24955 - 07/17/08 10:34 AM Re: rendering engine encountered an error
Bas - NY, USA Moderator Registered: 11/01/07 Posts: 9 Loc: Bloomfield, NJ	Quote: Originally posted by matth01: Our problem is when you go to view a soft proof. it errors and shows this error The rendering engine encountered an error. Hi Matthew, You want to make sure you have a PostScript printer installed on the Web server. Can you confirm this?
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#24956 - 02/07/09 04:31 AM Re: rendering engine encountered an error
Thierry Junior Member Registered: 02/07/09 Posts: 1	Hi, I have the same problem. If I select a document, the next step is normally a low res PDF preview but I get the following error: Internet explorer cannot download ...ection=template&id=4&ext=.pdf from localhost. The file could not be written to the cache. (I have a demonstration license, with PS printer installed). Thanks for helping me
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