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#24961 - 10/23/08 11:39 AM Publication Type Problem 1 (assigning to multiple companies)
P. Brittle Offline
Member

Registered: 04/02/04
Posts: 37
You can't do it! That creates a problem when have 11 companies using the exact same product. It means you have to load the same product 11 times. (Side note: There are other items that are not shared for each company.)

We had a work around that was working great until we got to the shipping part of placing an order. If the first item you order is the shared item, the system will pick the address associated with the first company the publication type is assigned to.

It seems logical to me that the system would pick the address associated with the user rather that the product. Obviously, the system was not expecting this kind of transaction.

Can anyone offer a solution?
_________________________
P. Brittle

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#24962 - 10/23/08 04:20 PM Re: Publication Type Problem 1 (assigning to multiple companies)
Anonymous
Unregistered


Hi P.Brittle,

I am not sure I fully understand what you are trying to explain in your post. Can you give a bit more details on what you need to do and didn't manage to do with PSW? Thanks.

Regards,

Olivier

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#24963 - 10/24/08 11:57 AM Re: Publication Type Problem 1 (assigning to multiple companies)
P. Brittle Offline
Member

Registered: 04/02/04
Posts: 37
Sorry, too much information. Hopefully this will clear it up.

There is not a way to assign one publication type to multiple companies. We manipulated the database to fix this problem. Now the Publication Type shows up in all 11 companies.

When ordering an item, PSW will get the shipping address from the department or company.

The problem:
Apparently, PSW gets the shipping info by looking for the company that belongs to the Publication type. The result is that it gets the address for the first (or last) of the 11 companies it comes to.

For example
Company - Address - Pub type
A - 1 - 0
B - 2 - 0
C - 3 - 0
D - 4 - 0

The address of company "A" is "1"
The address of company "B" is "2"
etc.

If I login as company "C" and order Pub Type "0". PSW retrieves the address "1" from company "A" because it is the first (or last) company it comes to that has Pub Type "0".
_________________________
P. Brittle

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