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#30047 - 03/24/09 04:49 PM Newbie, with a dumb question
mxcobra Offline
Junior Member

Registered: 03/24/09
Posts: 7
Loc: MA
Hi,
I just started at a new company, they have recently implemented planet press v6.2 over the last few months. Its running about 90% stabil with a few bugs. The guy that was in the middle of rolling this out, has left the company and is not available for support.

So cut to the chase.. I only have a hand full of days working with this software, so lets keep that in mind ;-)

Im having an issue pulling data across invoices and orders.
This is the planet press document pulling the wrong data field:



Now in this document we have the old form, pulling the right data:



Im sure its easy to edit the data field from where it pulls it. But I cant seem to find it.

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#30048 - 03/24/09 04:57 PM Re: Newbie, with a dumb question
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
mxcobra,

Just from this, it is not possible to determine why the error would happen. I suggest you open a technical support issue so you can send us your files, and we can try to figure out what the issue is. Go to our web site, and then to Services->Support->Report an Issue. Then upload your files, enter a detailed description of the problem, and one of our technicians will assist you.

Regards,
Rapha

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