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#30091 - 05/05/09 05:59 PM print preview problem
drapley Offline
Junior Member

Registered: 12/03/08
Posts: 11
Loc: Boise, Idaho
I upgraded from 6 to 7 and am trying to do a print preview and I keep getting errors, I have the same options check marked that I had in version 6 and it doesn't work in version 7. There errors are:

Error converting file: PostScript distillation did not produce any page.

click okay and get

P0054: There was an error converting to PDF.

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#30092 - 05/05/09 06:31 PM Re: print preview problem
Anonymous
Unregistered


Hi danielle,

There is probably conditions on your pages that prevent them from showing. Make sure at least one page is true to produce an output. If this is not the case or doesn't help, please provide more details on your document so we can guide you further. Thanks.

Regards,

Olivier

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#30093 - 05/06/09 10:20 AM Re: print preview problem
drapley Offline
Junior Member

Registered: 12/03/08
Posts: 11
Loc: Boise, Idaho
The same form with the same data opened in version 6 previews 6 pages so my guess would be that version 7 should preview the same 6 pages since I did not change anything in the document only changed versions. I do have two copies of my document, one with a pdf picture that the data sits on top of and one with the data but no picture. The document with data only does preview but the document with the picture and data does not preview. Again the picture document does work in version 6.

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#30094 - 05/06/09 10:21 AM Re: print preview problem
drapley Offline
Junior Member

Registered: 12/03/08
Posts: 11
Loc: Boise, Idaho
I do have both version 6 and version 7 on my machine at this time so I can go back and forth and know that it works in version 6.

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#30095 - 05/06/09 01:36 PM Re: print preview problem
drapley Offline
Junior Member

Registered: 12/03/08
Posts: 11
Loc: Boise, Idaho
Do I need to submit a support ticket for this?

Thanks,
Danielle

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#30096 - 05/06/09 03:44 PM Re: print preview problem
Anonymous
Unregistered


drapley,

On the pc generating the preview error in version 7
Is this file: EPSprolog.ps
is present in: C:\Program Files\Common Files\Objectif Lune\PlanetPress Suite 7\Bin ?

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#30097 - 05/06/09 05:14 PM Re: print preview problem
drapley Offline
Junior Member

Registered: 12/03/08
Posts: 11
Loc: Boise, Idaho
No, it is not.

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#30098 - 05/06/09 05:39 PM Re: print preview problem
Anonymous
Unregistered


Hi Danielle,

I just emailed the missing file to you. Please save it there: C:\Program Files\Common Files\Objectif Lune\PlanetPress Suite 7\Bin .

Thanks.

Olivier

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#30099 - 05/19/09 01:42 PM Re: print preview problem
Theo Offline
Junior Member

Registered: 05/19/09
Posts: 1
Loc: Idfaho Falls, Idaho
I am currently suffering from the exact same issue. Is it possible to post the EPSprolog.ps file somewhere we may download it?

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