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#32256 - 05/14/10 02:39 PM Printer Driver
Alain B Offline
OL Guru

Registered: 09/30/08
Posts: 101
Loc: Montreal
Hi whe currently have a lot of process and a lot of printers, and we use print using a windows drivers.

this morming I added a printer in windows and adding this printer updated the drivers.

The result all printer declared in planet press gived the followint message :

ERROR: W3740 : Installed printer driver informations do not match the ones saved in the configuration file. Reconfigure your printer.
ERROR: Print using a Windows Driver: W1603 : Plugin failed - 08:09:02

So to correct the problem I had to pass each printer one by one anc change the printer and reput the original one in order planetpress to get the new driver version

Is there a way we can update all printers drivers in one shot?

#32257 - 05/17/10 01:17 PM Re: Printer Driver
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1280
Loc: montreal

This isue was handled internally.
When using "Print using a Windows driver" and changes are made to the printer driver in Windows, if the printer name or properties change, it will affect the defined printer output queues in the workflow tool.
You need to go in every output to reselect the printer.

We will see if a solution can be implemented in the future.