Placed PDF becomes completely bitmapped - Objectif Lune Tech Support Self Help

IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

You are not logged in. [Log In] Objectif Lune » Forums » PrintShop Mail Suite 7 » PrintShop Mail Design » Placed PDF becomes completely bitmapped

Topic Options

#32968 - 05/26/10 04:56 AM Placed PDF becomes completely bitmapped
Peter Hebbinckuys OL Newbie Registered: 05/26/10 Posts: 6 Loc: Sint-Niklaas, Belgium	A placed PDF (level 1.4 or 1.5) becomes a complete bitmap (even text elements) when printed to PS or PDF. If converted to PDF 1.3, the file prints fine. This worked correctly in Printshop Mail version 6.12 Is someone experiencing the same problem? Any suggestions (except converting the PDF to 1.3)?
Top

#32969 - 06/04/10 03:46 AM Re: Placed PDF becomes completely bitmapped
Christian Lewis OL Newbie Registered: 06/04/10 Posts: 3 Loc: Denmark	I have the exact same problem. Saving the PDF to EPS also solves the issue, but is obviously not the solution. The issue is forwarded to OL support and is currently in R&D.
Top

#32970 - 06/28/10 03:10 PM Re: Placed PDF becomes completely bitmapped
Sander vd Berg OL Expert Registered: 06/10/08 Posts: 207 Loc: Objectif Lune NL	We released a 7.0.4 patch, specifically to resolve this issue. It might not yet be available on the OL website, but you should be able to update PSM using the update client now. Can you please let us know if this fixes the problem for your particular PDF?
Top

#32971 - 06/29/10 10:25 AM Re: Placed PDF becomes completely bitmapped
Peter Hebbinckuys OL Newbie Registered: 05/26/10 Posts: 6 Loc: Sint-Niklaas, Belgium	I tested it on one of the problematic PDF's and it looks like you've solved the problem. I'm now on a vacation for about two weeks (France...), so I won't be able to test it furthermore.
Top

Previous Topic

Index

Next Topic

Hop to:

Moderator: Alex Banahene, cosimo, Jean-Cédric, OL Newsgroup Support, OL Newsgroup Training, Philippe F., Raphael Lalonde Lefebvre