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#33081 - 08/20/10 03:40 PM problems with magic number
Wladimir Offline
OL Newbie

Registered: 08/23/07
Posts: 10
Loc: Buenos Aires
I have a Konica Minolta C252, but when I tried to print a Statuspage to transfer a printer license, the page doesn't print.

I tried using the option in tools menu and statuspageX.exe

My previous Konica Minolta C250 printed without problems.

How can I obtain the magic number of my KMC252?

Regards, Wladimir

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#33083 - 08/23/10 09:12 AM Re: problems with magic number [Re: Wladimir]
cosimo Offline
OL Expert

Registered: 10/31/01
Posts: 1280
Loc: montreal
Hi,

When you try to print the Status page from PlanetPress or with the Statuspage X utlity, what do you get on the printer? do you get any errors? Do you get Postscript code? Make sure that the Postscript errors are ON and that the language on the printer is set to Postscript.

If that still doesn't work, please Report ans issue and someone from Support will assist you.

Thanks
Cosimo

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