Is there a Maximum size of PDF that PlanetPress can generate. We have statements which can be over 100 pages long. I am testing one statement, which won't display more that 400kb worth of data in a pdf. Is there any way that this limit can be increased?

Thanks

Hi Peter,
I have an 8MB datafile (around 1500 pages) that I run once in a while.
Do you have any errors on the last page of your PDF? Maybe something is failing.

Are you able to test your datafile without error in Design? I've had issues before where a line that was over my "Maximum data line length" that would cause failures in the middle of a job.

-Ryan

Peter,

In theory, the absolute maximum file size it can handle is 2 Gb, however, it will often hangs long before you reach that limit, especially if you use a very complex form. It's risky to use files of over 100 mb, for example, without using a data splitter.

400 kb, however, should not cause any problems related to file size. There may be another cause for this problem. Did you check the Watch and Image log files or the service console, and are there any errors? If you resend the file, does it always fail, and always at the same place?

Regards,
Raphaël Lalonde Lefebvre

Thanks for your replies. Yes - if I run it through, it fails in the same place each time. If I take 100 lines out of the data XML, it still fails on the same place. But if I take 500 lines out of the XML, it shows some more (but not all) lines after the point where it had previously stopped. In order for the pdf to be produced to give to the client, as a temporary solution, I was able to show all data by changing the page layout from A4 to A3 and then increasing the number of lines I was displaying on each page (so less pages, more lines on each page) - although this isn't ideal. There are no errors in the PP Watch or Image logs

Peter,

If it always fail at the same place, then there might be something wrong either in the data or in the way the form has been built.

I suggest you open a technical support issue, so that one of our technicians get take a look at your files, and try to figure out what the issue is. You can go here to open a case:
http://www.objectiflune.com/OL/en-CA/Services/Support/ReportIssue.aspx

Or call 1(866) 348-5863.

Regards,
Raphaël Lalonde Lefebvre