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#34012 - 11/20/10 07:14 AM Busy processing engine
sergyh Offline
OL Newbie

Registered: 12/18/09
Posts: 11
Loc: Spain
I'm getting problems in my PSWeb site when the users "renders" the documents (in preview and softproof too). They receive a "Busy processing engine" message.

The documents aren't too large and only have one photo.

I've been checking the available memory of my 2GB RAM, Dual Xeon Dell Server and I have 1GB free.

Can I tweak the config of PSW in order to use some more free resources of the server?

Thanks for all.

#34021 - 11/22/10 11:05 AM Re: Busy processing engine [Re: sergyh]

Hi Sergyh,

I have run into that issue on a previous call. We simply restarted the PrintShop Mail services from the PrintShop Mail Web Services interface.

Hope that helps.