Install problem with Install Aware! - Objectif Lune Tech Support Self Help

IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

You are not logged in. [Log In] Objectif Lune » Forums » PlanetPress Suite 7 » General » Install problem with Install Aware!

Topic Options

#34788 - 02/01/11 12:14 PM Install problem with Install Aware!
EricGauthier OL Toddler Registered: 02/12/10 Posts: 36	Hi I've start the planetpress upgrade V7.2.3 with install aware. When the software ask me to put a language and I clicked OK, nothing append. No install and no message after a long wait. I'm on Windows 7 32bit, executing the file with Admin rigth. Thx. Eric Gauthier
Top

#34800 - 02/02/11 09:48 AM Re: Install problem with Install Aware! [Re: EricGauthier]
EricGauthier OL Toddler Registered: 02/12/10 Posts: 36	The file I retreive from the Update button seem to work only on the server... Server 2008 64bit. Edited by EricGauthier (02/02/11 09:49 AM)
Top

#34803 - 02/02/11 11:22 AM Re: Install problem with Install Aware! [Re: EricGauthier]
Raphael Lalonde Lefebvre OL Expert Registered: 10/14/05 Posts: 4956 Loc: Objectif Lune Montreal	Eric, I've just tested, and I was able to install 7.2.3 on Windows 7 32 bits edition. Have you tried uninstalling the current version you have, and then run the installer? Try uninstalling (a simple uninstall won't delete any current configs or reset activations. Of course, you can make backups first just in case.) and then install the new version from scratch. Let us know if that works! Regards, Raphaël Lalonde Lefebvre
Top

#34807 - 02/02/11 03:18 PM Re: Install problem with Install Aware! [Re: Raphael Lalonde Lefebvre]
EricGauthier OL Toddler Registered: 02/12/10 Posts: 36	Ok, it's working. I had to remove manually the application and clean some folder... Also, I dont understand why the installAward can't do it... Thx
Top

Previous Topic

Index

Next Topic

Hop to:

Moderator: Alex Banahene, cosimo, Jean-Cédric, OL Newsgroup QA, OL Newsgroup Support, OL Newsgroup Training, Philippe F., Raphael Lalonde Lefebvre