IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

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#39318 - 04/23/12 08:07 AM ObjectifLune PS driver
Wylie Offline
OL Newbie

Registered: 04/23/12
Posts: 2
Loc: UK
I need the planetpress ps printer driver installed on my server, unfortunatly even though the printer is ticked in the install options, the printer driver is not being installed. I have repaired and installed production several times. The server is 2008 sp2 32bit. Ant help would be appreciated.

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#39321 - 04/23/12 09:18 AM Re: ObjectifLune PS driver [Re: Wylie]
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4956
Loc: Objectif Lune Montreal
Wylie,

Normally, if you've installed through the installer, the PlanetPress printer should have been installed. Are you sure you have proper permissions to allow drivers to be installed through third-party installers? You might want to double-check the permissions on your system, and also maybe try installing as administrator.

Regards,
Raphaël Lalonde Lefebvre

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#39330 - 04/23/12 11:35 AM Re: ObjectifLune PS driver [Re: Raphael Lalonde Lefebvre]
Daniel
Unregistered


Hello Wylie,
also, have you looked in your even viewer if there are any errors logged about this?

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#39346 - 04/24/12 10:08 AM Re: ObjectifLune PS driver [Re: ]
Wylie Offline
OL Newbie

Registered: 04/23/12
Posts: 2
Loc: UK
I am local admin on the server. No there are no errors in the event logs. Having a look in the 'programs and features' it shows the Planetpress printer as being installed but it does not show up in the print server properties dirvers tab. Therefor I get an error when trying to setup the Word to PDF connector in production.

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