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#39923 - 06/25/12 04:43 PM Unspecified print error
Lynn Ince Offline
OL Newbie

Registered: 06/25/12
Posts: 1
Loc: Toronto, Ontario, Canada
Hi All. I am receiving this error message when I click on "SAVE". This only occurs in one of my psmd files. Some background:

42 fields in my database
2 layouts, both with PDF backgrounds
101 variables

I'm wondering if PrintShop has a maximum number of variables.

Any advice would be appreciated.
Thanks, Lynn

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#39931 - 06/26/12 03:35 AM Re: Unspecified print error [Re: Lynn Ince]
Sander vd Berg Offline
OL Expert

Registered: 06/10/08
Posts: 207
Loc: Objectif Lune NL
There is no maximum.

When you save a document PSM also stores the settings for the printer that is selected in the Page Setup dialog. It does this by querying the printer driver. The error message seems to indicate an error related to the driver.

Try selecting "PrintShop Mail Printer" in the Page Setup dialog and verify that saving the document no longer generates an error.

I can't imagine what could be causing the error. If it's a network printer maybe the connection failed. Or maybe it helps if you restart the Print Spooler service on the machine that's hosting the printer.

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#39942 - 06/26/12 02:50 PM Re: Unspecified print error [Re: Sander vd Berg]
Lance Trudo Offline
OL Newbie

Registered: 06/26/12
Posts: 2
Loc: Denver, Colorado USA
What OS are you using, Windows or OSX?

Lance Trudo

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#39943 - 06/26/12 02:54 PM Re: Unspecified print error [Re: Lance Trudo]
Lance Trudo Offline
OL Newbie

Registered: 06/26/12
Posts: 2
Loc: Denver, Colorado USA
Does Printshop Mail 7 on Windows support xlsx format?

thx,
Lance Trudo

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#39951 - 06/28/12 02:00 AM Re: Unspecified print error [Re: Lance Trudo]
jmui Offline
OL Newbie

Registered: 08/11/11
Posts: 9
Originally Posted By: Lance Trudo
Does Printshop Mail 7 on Windows support xlsx format?

thx,
Lance Trudo


Hi Lance,

PSM7 is supported xlsx: http://help.objectiflune.com/en/printshop-mail-user-guide/Default_CSH.html#/345.html
_________________________
Cheers,
Jeff Mui

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