IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

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#40131 - 07/19/12 12:03 PM Dongle activation
JT Offline
OL User

Registered: 01/30/08
Posts: 52
Hi, we have recently moved our PSW installation from a hosted server to our own in-house, but I do not have the dongle activation code. How can I retrieve this?

Thanks.

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#40132 - 07/19/12 12:21 PM Re: Dongle activation [Re: JT]
Connie Florio Offline
OL Newbie

Registered: 06/26/12
Posts: 14
Hi JT,

If you contact customer care, they will be able to send you the activation code for your dongle.

The email address is : customercare@ca.objectiflune.com

Thank you,

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#40141 - 07/20/12 04:09 AM Re: Dongle activation [Re: Connie Florio]
JT Offline
OL User

Registered: 01/30/08
Posts: 52
Thank you.

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#43016 - 04/09/13 11:21 AM Re: Dongle activation [Re: JT]
Roberto Peña Luy Offline
OL Newbie

Registered: 04/09/13
Posts: 3
Loc: Lima, Peru
Hi, I recently installed PrintShop Mail Suite 7 but I can't activate the software. I have the dongle ID 955920064 but it request for a Voucher Code.

Thanks anticipate for your help

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#43017 - 04/09/13 11:37 AM Re: Dongle activation [Re: JT]
Connie Florio Offline
OL Newbie

Registered: 06/26/12
Posts: 14
Hi Roberto,

We would need to know your account number in order to see which vouchers have been sent, or if we will need to send out another one.
Please feel free to email me at activations@ca.objectiflune.com with your account infromation, and we will look into this for you.

Thanks,

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