Print dialog box -improper display - Objectif Lune Tech Support Self Help

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#45507 - 11/22/13 12:57 PM Print dialog box -improper display
Carla OL Newbie Registered: 11/22/13 Posts: 2	I am periodically having an issue with PSM not completely displaying the print driver when I am attempting to print an order. It is happening across various manufactures (Xerox/Ricoh) and with our virtual printer (Aero Software/Cute PDF). We have been able to work around the problem by opening a previous order that we were able to print and saving it as the new order. Any insight is welcomed!
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#45508 - 11/22/13 01:03 PM Re: Print dialog box -improper display [Re: Carla]
Marc-André Unregistered	Hi Carla, I am the tech who connected to your PC to look at the issue. Have you tried to re-install the drivers like I have suggested? Since the is only happening to specific drivers and not others, it would be a good step to try to re-install those drivers. BTW - The call is still open. Thanks,
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#45509 - 11/22/13 01:37 PM Re: Print dialog box -improper display [Re: Carla]
Carla OL Newbie Registered: 11/22/13 Posts: 2	After creating a few new orders & testing other drivers & seeing the same results, I have not reinstalled the driver.
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