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#48301 - 06/10/14 04:46 PM Newbie who has screen issues in Planet Press Watch
Shelbel203 Offline
OL Newbie

Registered: 06/10/14
Posts: 9
This afternoon I managed to completely alter the screen in Planet Press Watch-the processes are no longer next to the correct documents and it seems like most of the data has vanished-please help!!

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#48303 - 06/10/14 04:50 PM Re: Newbie who has screen issues in Planet Press Watch [Re: Shelbel203]
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
Hi Shelbel,

Try closing the application, then hold down the left CTRL key and restart the application. Keep the key down until it's finished loading. See if that put things back to normal.

If not, then I suggest that you contact Technical Support, and have them look at this problem with you. You can call 1-866-348-5863, and request Technical Support.

Regards,
Raphaƫl Lalonde Lefebvre

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#48478 - 06/26/14 12:40 PM Re: Newbie who has screen issues in Planet Press Watch [Re: Shelbel203]
Shelbel203 Offline
OL Newbie

Registered: 06/10/14
Posts: 9
That worked a treat thanks so much!

I actually have another problem! I am trying to do a mail merge from data based in an excel sheet to a document created on Planet Press 5 - I've saved the excel sheet as a .csv file and tried to use Data Selection but it doesn't seem to work so I must be going wrong somewhere - can anyone give me an idiots guide on how to do a mail merge?! Many thanks in advance

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#48531 - 07/01/14 12:34 PM Re: Newbie who has screen issues in Planet Press Watch [Re: Shelbel203]
Shelbel203 Offline
OL Newbie

Registered: 06/10/14
Posts: 9
Can anyone help with this?? I know I'm going wrong somewhere just can't find where! I'm new to this so any help would be greatly appreciated!

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