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#49894 - 10/27/14 04:22 PM Migration to New Server File opening/saving issues
Wildcard Offline
OL Newbie

Registered: 08/30/12
Posts: 25
Hello,

We are moving to a new server with the latest installation of PlanetPress Suite. I installed the trial version and copied the folder containing all of our forms, data files, scripts etc to the new server. I also copied the configuration file over too and successfully tested a process with the output expected, with watermark.

Now the issue is that I cannot save any forms that were copied over. The process is as follows. Browse to form to open from Design, open document properties and click OK to enable the 'save' icon. Hit save and get an error that it cannot open the file.

Here is the error messages from the 1st and 2nd attempt. Do I need to perform different steps to move files across?

Code:
-------When Saving 1st Time

Crash Dump - fctax01-archive-mjw.pp7* - PlanetPress Design (will expire in 25 days) - Exception occurred on 2014/10/27 16:16:30
Version: 7.6.0.8990
-----------------------------------------------------------------------------------

Error message: Exception EFOpenError in module rtl60.bpl at 0002E23E.
Cannot open file C:\FourSeasonsPlanetPressData\Forms\Misc NoForms\Archive\fctax01-archive-mjw.pp7.


ExceptAddr:  4002F23E
hInstance:   00400000
VirtAddress: 3FC2E23E

Unit: 
Proc: 
Line: 0

Call Stack:
[4002F239]{rtl60.bpl   } Classes.TFileStream + $A1
[4002F174]{rtl60.bpl   } Classes.TFileStream + $20
[0056A17D]{PPress.exe  }
[00564B42]{PPress.exe  }
[0087C380]{PPress.exe  }
[00B879B2]{PPress.exe  }
[400387EF]{rtl60.bpl   } Classes.TBasicAction.Execute + $F
[017A44A4]{dxBarD6.bpl } Dxbar.TdxBarItemControl.ControlUnclick + $154

-------When Saving 2nd Time
Crash Dump - fctax01-archive-mjw.pp7* - PlanetPress Design (will expire in 25 days) - Exception occurred on 2014/10/27 16:14:51
Version: 7.6.0.8990
-----------------------------------------------------------------------------------

Error message: Exception EAccessViolation in module rtl60.bpl at 0002DAEF.
Access violation at address 4002EAEF in module 'rtl60.bpl'. Read of address 00000000.


ExceptAddr:  4002EAEF
hInstance:   00400000
VirtAddress: 3FC2DAEF

Unit: 
Proc: 
Line: 0

Call Stack:
[4002EAEF]{rtl60.bpl   } Classes.TStream.SetPosition + $B
[40005C67]{rtl60.bpl   } System.@HandleAnyException + $33
[00569B12]{PPress.exe  }
[00564B42]{PPress.exe  }
[0087C380]{PPress.exe  }
[00B879B2]{PPress.exe  }
[400387EF]{rtl60.bpl   } Classes.TBasicAction.Execute + $F
[015A44A4]{dxBarD6.bpl } Dxbar.TdxBarItemControl.ControlUnclick + $154

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#49909 - 10/28/14 08:01 AM Re: Migration to New Server File opening/saving issues [Re: Wildcard]
Philippe F. Offline
OL Expert

Registered: 09/06/00
Posts: 1984
Loc: Objectif Lune, Montreal, Qc
Could it be that when you copied them over, the Read/Only attribute was set on each file? This can occur with some ZIP applications.
Also make sure your user has the proper read/write rights for the folder where the forms are stored.
_________________________
Technical Product Manager
I don't want to achieve immortality through my work; I want to achieve immortality through not dying - Woody Allen

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#49919 - 10/28/14 11:03 AM Re: Migration to New Server File opening/saving issues [Re: Wildcard]
Wildcard Offline
OL Newbie

Registered: 08/30/12
Posts: 25
I found the issue. A group policy update changed access to everything within the directory. I have it all sorted out now with specific permissions granted to the service account directly.

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