Hi all!
First time forum visitor here, but long time PP user. We have been successfully using limited Planet Press functionality since 2003!
With recent corporate changes, we have to drastically (for us) alter and/or improve our capabilities - to that end we where put in contact with a direct ObjectifLune sales person. He did his job and sold us modules, promising that they would meet our needs.

Now that I have finally gotten to the point of trying to implement this, I am finding that I may not have the right modules.

To that end, I just signed up for the OL courses, but that is taking more time to get through the registration process than I have at the moment. So I am trying my luck here to get me situated or pointed in the right direction.

Our current model is pretty simple. We have PP5 forms that we send to the host (windows server print queues)and when people print from our ERP system to a specific printer queue, they get the text data merged on the form they need ( Sales Order, Invoice, etc...). Works brilliantly and beautifully (and confusingly to our salesperson, it works without PP watch!).

What we need to do now, is that someone needs to be able to have that same form automatically sent via email to a (initially a static) e-mail address, instead of ( or possibly in addition to) the physical print.
We where told and sold that we can accomplish this with PP watch and PP Image.

However in working watch everything I have tried (very basic), I get an error in windows logging: "Error updating database: CAP1001: PlanetPress Capture is only available in PlanetPress Production"

Could be I am not understanding what I need to do to make this work and am using the wrong approach.

Also, I am not sure what role the PP Printer plays in all of this - in our current implementation the windows printer queues are queues are to physical printers on the network.

Any kick into the right direction is appreciated.

Sincerely,
Mark Grabowski

Mark,

Watch and Image do indeed sound like the correct modules for what you want to do.

You shouldn't be using a PlanetPress Capture task in your Watch workflow. Though "Capture" is in its name, it actually related to a specific module that does data capture from the Anoto pens (pretty cool if you want see a youtube overview).

Back to your issue. First have you made your PlanetPress forms available to PlanetPress Watch? Do this by opening each form and choosing Send to... PlanetPress Suite Workflow.

Next build the workflow process. Start with an input task (maybe a Windows print queue). At this point keep whatever print driver you were using in V 5. Next put a PlanetPress Image task into the workflow map (it's in the Connectors group). Within that task configure the form you want to apply and all the other relevant details. Then test by running a sample file through debug.

Hope this nudges you in the right direction!
-Nate

Just wanted to update this - we are all set and everything is working fine. Between the ollearn and some trial and error we got everything figured by a week later and the solution runs fine.

Thanks for the support