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#50757 - 02/05/15 09:41 AM Installation not working on Windows Server 2008
jimmyhartington Offline
OL Newbie

Registered: 02/05/15
Posts: 1
Hi

I have downloaded the latest installer of Printshop Mail for Windows (7.2.4).

In the requirements it says it can be installed on Windows Server 2008.

But I keep getting an error in regards that Microsoft .NET Framework 3.5 SP1 is needed.
And it is installed.

FULL IMAGE

Has anyone encountered this and has a way to resolve it?

Kind regards
Jimmy Hartington


Edited by jimmyhartington (02/05/15 09:42 AM)

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#50758 - 02/05/15 12:33 PM Re: Installation not working on Windows Server 2008 [Re: jimmyhartington]
Raphael Lalonde Lefebvre Offline
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
Hi Jimmy,

Hmmm, that's strange, it does appear to be installed correctly. Maybe try to reinstall the .NET Framework, and make sure you install it as an Admin to ensure that you have all proper permissions.

If that fails, or if that's not an option for you, then I suggest contacting our Technical Support department, and have them troubleshoot this with you. You may call 1-866-348-5863 to place a call, or use the web page:

http://printshopmail.objectiflune.com/en/resources

Regards,
Raphaƫl Lalonde Lefebvre

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