System fails to email when order approved - Objectif Lune Tech Support Self Help

IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

You are not logged in. [Log In] Objectif Lune » Forums » PrintShop Mail Suite 7 » PrintShop Mail Web » System fails to email when order approved

Topic Options

#52097 - 07/21/15 07:19 PM System fails to email when order approved
nIcKo OL Newbie Registered: 08/03/11 Posts: 16	Hi this has happened 4 times in the last month. Has anyone else experienced this? When order is approved the system usually emails the client and production. This has been working fine upto recently. Have checked email logs on server with no sign of email. It's like it just didn't send it? Any ideas welcomed to troubleshoot this... cheers _________________________ <º)))>< nIcKo
Top

#52146 - 07/27/15 01:10 PM Re: System fails to email when order approved [Re: nIcKo]
cosimo OL Expert Registered: 10/31/01 Posts: 1286 Loc: montreal	Hi I did some research on this matter and I wasn't able to find anything on this topic. I would recommend you opening a support ticket so someone can investigate this issue further with you. http://printshopmail.objectiflune.com/en/resources Thanks Cosimo
Top

Previous Topic

Index

Next Topic

Hop to:

Moderator: cosimo, Jean-Cédric, OL Newsgroup Support, OL Newsgroup Training, Philippe F., Raphael Lalonde Lefebvre