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#52643 - 11/03/15 03:26 PM Cannot open template error
PBowes Offline
OL Newbie

Registered: 11/03/15
Posts: 1
Getting an error when trying to open any old template "external table is not in the expected format". If I create new template and save it, i can open it with no errors, but not any previous designed template. All of my templates is getting the same error.

#52650 - 11/04/15 02:26 PM Re: Cannot open template error [Re: PBowes]
Sander vd Berg Offline
OL Expert

Registered: 06/10/08
Posts: 201
Loc: Objectif Lune NL
Apparently the template you're trying to open is associated with a database file and an error occurs when PSM tries to read the file. The error message indicates that the file has an extension that doesn't match its content. For example, this can happen when an .xlsx file that was saved with Excel 2007 or higher is renamed with an .xls extension.

You can open the .psmd file in a text editor to see which database file it's trying to open. Look for the <db_pathsettings> tag.