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#52753 - 11/24/15 03:29 AM Unsupported protocol
Farid Offline
OL User

Registered: 05/15/03
Posts: 100
Loc: Montreal
Hi,

The Capture Field Processor is generating the following error:
ERROR: W4030 : Error while executing plugin: Unsupported protocol version: 60.63.

PP version: 7.6.1.9352
Pen Director version: 2.6.0.732

What could it be?

Thanks.

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#52758 - 11/24/15 10:56 AM Re: Unsupported protocol [Re: Farid]
Philippe F. Offline
OL Expert

Registered: 09/06/00
Posts: 1970
Loc: Objectif Lune, Montreal, Qc
That's usually because it is attempting to process the XML request that was sent instead of the PGC attachment. Add a Send To Folder Action task immediately before the Capture Field Processor and take a look at the file to determine what type it is.
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#52762 - 11/24/15 05:49 PM Re: Unsupported protocol [Re: Farid]
Farid Offline
OL User

Registered: 05/15/03
Posts: 100
Loc: Montreal
Indeed it was processing the xml not the attachment.

Thank you Philippe.

Best Regards.

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