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#52926 - 01/11/16 08:20 AM How to use the same printer in different Way
Alain B Offline
OL Guru

Registered: 09/30/08
Posts: 101
Loc: Montreal
Hi, to print our documents we use the plugin : Print using a windows drivers.

We have a process who print documents for multiple store, to split the store we use the printer property : Output method.

For a reason we don't know if we have multiple branch who use the same printer it is impossible to set a different Output method.


Ex if cond1 print on printer1 output method 1
if cond2 print on printer1 output method 2
...
if cond10 print on printer1 output method 10

If we change any on the printer property on a branch all other change

So to correct the problem we have to create multiple copy of the printer and set the default setting on each printer.

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#52933 - 01/11/16 05:27 PM Re: How to use the same printer in different Way [Re: Alain B]
Marc-André
Unregistered


Hi Alain,

That should not be the case.

Each plugin in each branch for Print using a windows driver should hold their own settings.

I would start by making sure you have the latest version of the driver installed. PostScript if possible and that it is installed locally on the machine. Meaning when you install the printer you select local and add it as a TCP/IP printer and then point to the driver.

If you are still having issues I would recommend giving us a call at support.

1-866-348-5863 or open up a case online - http://planetpress.objectiflune.com/en/suite/resources/support

Best Regards,

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